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FREQUENTLY ASKED QUESTIONS

  • Q. What is Honey?
    Honey is a by-product of flower natural nectar (the sugar-rich liquid produced by flower nectary glands), plant secretions or plant suckling insects and the digestive tract of a bee. ‘Forager’ bees collect nectar from numerous plants by drinking it. As they feed they collect pollen (which the male part of the plant produces) on their tiny bodies. They then transfer the pollen to the next plant they gorge on transferring it to the stigma (the female plant part) in the process known as pollination. It is estimated bees pollinate about 1/6 of flowering plant species and around 400 different types of agricultural crops.
  • Q. What is Honey made of?
    Honey is around 80% carbohydrates in the form of fructose and glucose. However it also has a good portion of water (18%) and proteins (with 18 amino acids), vitamins (e.g. B vitamins), minerals (e.g. calcium) and pollen (2%). The proportions of these compounds change with the type of honey. For example, certain bioactive (has a biological effect) compounds in Manuka honey have been linked positively to nutritional and wound healing effects.
  • Q. What kind of bees we have used?
    As working on commercial scale, we at Bee Ville use APIS MELIFERA breed.
  • Q. What precautions a customer should take if they purchase Honey?
    If you are buying Raw or Natural Honey for the first time, Make sure you do not refrigerate it or heat it, Keep it at a room Temprature for best result. As you should know Honey is a NON-PERISHABLE Food Item.
  • Q. Until when a customer can Return or Replace their order?
    A Customer can Return or Replace their order within 10 days from buying date of their Order.
  • Q. Who will be responsible for wrong orders?
    We at Bee Ville, works round the clock to deliver the best customer experience to all our valuable customers, however, if there's any situation where an order has been wrongly delivered from our end, we will take the accountability and get it replaced with the right order as soon as possible.
  • Q. How many bees does it take to make a jar of honey?
    It takes a lot of energy for bees to make honey and it’s estimated that to produce a standard jar of honey, a bee must make over a million flower visits.
  • Q. What is cream honey?
    Cream honey is liquid honey that has already gone through a controlled granulation process. All unpasteurized honey will granulate or crystallize with time. When it granulates, you will see larger crystals and your honey will be quite hard. This is normal and reheating your honey will make it liquid again. If you don’t like to reheat honey to make it spreadable, creamed honey is a great solution.
  • Q. How can you RE-LIQUIFY your CREAM Honey?
    We find the best way is to take a pot and put water in it. Gently heat it to 35-40 C. Put your jar of honey inside the pot and leave it until your honey is runny. Some people use a microwave, but that can alter the appearance, taste and health benefits of honey.
  • Q. So is honey good for me?
    Honey is around 80% carbohydrates in the form of fructose and glucose. However it’s also has a good portion of water (18%) and proteins (with 18 amino acids), vitamins (e.g. B vitamins), minerals (e.g. calcium) and pollen (2%).5 The proportions of these compounds change with the type of honey. For example, certain bioactive (has a biological effect) compounds in Manuka honey have been linked positively to nutritional and wound healing effects.
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